Support
Need a hand? We're here to help.
Email us
We usually reply within one business day.
support@charcoalchickn.com
Call us
Reach us during open hours.
(800) 786-6147
Location
Lawrence & 21st intersection
Denver, CO 80205
Hours
Mon–Sun: 3:00 PM – 10:00 PM
Frequently asked questions
How do I place an order?+
Come see us at the truck and order at the window — we're currently serving walk-up customers only. Browse the full menu and prices here on the site before you arrive.
Do you offer online ordering, pickup, or delivery?+
Not just yet. We're focused on getting every walk-up order perfect first. Online ordering, pickup, and delivery are coming soon.
Where are you located and when are you open?+
You'll find us at the Lawrence & 21st intersection, Denver, CO 80205. We're open Monday–Sunday, 3:00 PM–10:00 PM.
Do you accommodate allergies or dietary needs?+
Let our staff know at the window and we'll do our best to accommodate.
How do I get a receipt or ask about a charge?+
Ask for a printed or emailed receipt at the truck. For questions about a charge, email us with the approximate date, time, and amount and we'll look into it.